Last updated: February 24, 2026
At Cursor Unlimited, we strive to deliver every order promptly and accurately. Please read this Return and Refund Policy carefully before making a purchase.
1. Digital Product Policy
All products sold on cursorunlimited.pro are digital products — specifically, third-party account credentials and access codes for Cursor AI Pro services. Due to the nature of digital goods, our refund policy is limited to the conditions described below.
2. Refund Eligibility Matrix
| Situation | Eligible? | Resolution | Reporting Window |
|---|---|---|---|
| Product not delivered within 24 hours of payment | ✅ Yes | Full refund | Within 48 hours of order |
| Credentials non-functional (DOA) — account doesn’t work at first login | ✅ Yes | Replacement account or full refund | Within 6 hours of delivery |
| Account suspended by Cursor AI after working delivery | ❌ No | Beyond our control — see Disclaimer | N/A |
| Credential sharing or misuse by buyer | ❌ No | Violates terms of use | N/A |
| Change of mind after delivery | ❌ No | Sale is final once credentials are sent | N/A |
| Incorrect email provided by buyer | ❌ No | Contact support to redirect delivery | Within 24 hours |
| Subscription period expired naturally | ❌ No | Plan reached its natural end | N/A |
| Unlimited plan — after delivery | ✅ Yes (if DOA) | Full refund if not delivered within 24h; replacement if extension/key non-functional within 6h | Within 6 hours of delivery |
3. How to Request a Refund
If you believe you are eligible for a refund based on the matrix above:
- Contact us within the applicable reporting window listed above.
- Provide your order number and the email address used during checkout.
- Describe the issue clearly (e.g., “credentials not received” or “account doesn’t log in”).
- We will verify the situation and process your refund or replacement within 3–5 business days if eligible.
Contact us via:
- 📧 Email: support@cursorunlimited.pro
- 📱 Telegram: @mr_stark_ind
- 📞 WhatsApp: +91 7063190879
4. Returns
Since all products are digital, there are no physical returns. Once digital credentials have been shared, they cannot be “returned.”
5. Chargebacks and Disputes
We strongly encourage you to contact us directly first to resolve any issues before initiating a dispute with your payment provider. Filing a chargeback without first contacting us may result in delayed resolution and being restricted from future purchases.
6. Exceptions
In rare cases, we may offer partial refunds, replacements, or store credits at our sole discretion. Each case will be evaluated individually based on the circumstances.
7. Contact Us
For any refund-related inquiries, please contact us immediately:
📧 Email: support@cursorunlimited.pro
📱 Telegram: @mr_stark_ind
📞 WhatsApp: +91 7063190879